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General

Section NameDescription
OverviewUpdate the agent name (agent type and AI model fields are non-editable)
Agent Model and AccessUpdate Public URL access and response temperature
Message and ConversationAdd initial message, predefined messages, default language, and predefined voice for audio responses
ConnectChoose either HTML or JSX code based on preferences
Danger ZoneDelete the entire created agent
Table: Sections Available in the General Settings

Overview

FieldsDescription
Agent NameUpdate the agent's name (maximum 30 characters)
Agent ModelDisplay the selected model (not editable)

Table: Fields in the Overview Section of General Settings

overview_section_under_general_setting

Figure: Overview Section in General Settings

Agent Model & Access

FieldsDescription
Public URL AccessAllow users to enable public URL access for external agent access
TemperatureAdjust how the agent responds to queries. Default Value: 0.6. For more creativity: Increase the value up to diverse (1). For less creativity: Decrease the value down to focused (0)
Table: Fields in the Agent Model and Access Section of General Settings

agent_model_and_access_section_under_general_setting

Figure: Agent Model and Access Section in General Settings

Message & Conversation

FieldsDescription
Initial MessageEnter the welcome message that displays at the beginning of the agent session
Predefined MessagesAdd questions that display at the beginning of the conversation to allow users to quickly start with predefined messages
LanguageSet the default language for user interactions
Default Agent VoiceSelect a predefined voice for audio responses from your agent
Table: Fields Available in the Message & Conversation Section of General Settings

message_and_conversation_section_under_general_setting

Figure: Message & Conversation Section in General Settings

Connect

OptionsDescription
SCRIPTSCRIPT SRC code to embed on the website
HTMLHTML code to embed on the website
JSXJSX code to embed on the website

Table: Options to Embed on Websites in General Settings

example_html_code_to_embed_on_websites_under_general_setting

Figure: Example HTML Code to Embed on Websites in General Settings

chat_widget_panel

Figure: The Chat Widget Panel

Enterprise Chat Panel

Enable public URL access for external agent access.

example_public_url_to_embed_on_websites_under_general_setting

Figure: Example Public URL to Embed on Websites in General Settings

enterprise_chat_panel

Figure: The Enterprise Chat Panel

Delete Agent

delete_agent_section_under_general_setting

Figure: Delete Agent Section in General Settings

ButtonsDescription
CancelCancel the agent deletion
Yes, deleteDelete the agent. The system displays a success message and removes the agent from the created agents list
Table: Buttons in the Delete Agent Confirmation Box

delete_agent_confirmation_pop_up_box

Figure: Delete Agent Confirmation Popup Box